This is for all my quality professionals.
If you are not the calmest person in the room with your head about you and your feelings in check, you are not going to do yourself, your reports, your peers, or the public any good. Remember that there are people who use anger and reductavism as a lever to manipulate the situation. Never be afraid to collect information or feeling compeled to settle questions on the terms of anyone else but you. You need to defend it. You need to own it. If you don’t believe it why would you say you did. Resolution is the fruit of productive confrontation. Find your empathy. Collect your data. Read your procedures and guidance. Do what is right. But most importantly when you make the decision you need to be in balance. Peace.
Be. Better. Than. Them.